LegacyTexas Bank has 43 banking locations. Their corporate headquarters is listed as: 5851 Legacy Drive in Plano Texas. Below you will find ratings, reviews, corporate information, directions, office hours, their phone number, online banking website, and branch locations.
1 out of 5 stars from 1 reviews.
I found out today it is now Legacy Bank policy NOT to call a customer, even if it is an urgent matter. Why?
Because it is policy. I have banked with Legacy Bank since the late 70's. I had a personal banker, Patricia, who unexpectedly died a few yrs back. She never hesitated to call me if she saw anything questionable. But this younger generation and their computers think they will change all the rules of customer service. So i lost an unretrieveable amount of $3500 this week because they would not call me and tell me i had to approve online a $35.00 stop payment fee. I was notified by email (i am retired